Delivery Information

Delivery Information


Despatch or delivery dates are estimated only and not guaranteed and the Company shall not be liable for any loss or damage whether direct, consequential or otherwise caused by any delay in delivery unless the buyer shall have stipulated in its order that time shall be of the essence of the contract and the Company shall have accepted such stipulation in writing


The Company shall have no liability in respect of goods lost or damaged in transit unless the buyer or his agent notes such loss or damage on the delivery receipt and gives notice in writing to the Company and the Carrier within 7 days of delivery or such shorter period as may be required by the Carriers Conditions of Carriage or in the case of a whole consignment failing to arrive gives notice in writing to the company within 14 days of receipt of the Company’s invoice or despatch note.

The Company’s liability in respect of goods lost or damaged in transit shall be limited to repairing or replacing such goods.

The Company will not be responsible for any damage, injury or loss caused by the goods, either directly or indirectly, whilst in use or otherwise and whether or not this was as a result of defective goods. Should third party action be taken against the Company the buyer will indemnify the Company against any losses involved in such a claim.

We’ll aim to dispatch orders using Standard Delivery within two working days (Monday to Friday), and such orders should then arrive within 2-5 days of dispatch. Standard Postage and packaging will be quoted for during the ordering phase at checkout. There may be additional delivery charges for larger or heavier orders which will also be quoted for at this stage.

Next Day Express Delivery orders received by 2pm Mon-Fri will be delivered the following day to the United Kingdom mainland. Standard Postage and packaging will be quoted for during the ordering phase at checkout. There may be additional delivery charges for larger or heavier orders which will also be quoted for at this stage  All items ordered using this method can be tracked and traced after leaving our warehouse.

Whilst we will do everything possible to deliver your Products by the date specified, we cannot accept liability for deliveries made after the date specified.

Standard Delivery is via Royal Mail and should arrive within 5 working days of dispatch. However occasionally they may take longer to arrive due to delays within Royal Mail. Please allow 10 days for delivery of all Royal Mail parcels. In the case of non-delivery, in the first instance, we would ask you to contact your local postal sorting office as your order could be held there awaiting collection or re-delivery. If your postal sorting office is not holding your order please contact us via one of the methods on the contact us page.

Delivery times are usually Monday to Friday (excluding Bank Holidays) 7.00am - 6pm.